FAQ

We specialize in affordable elegance with a focus on boho-chic and Western-inspired women’s fashion. Our collections range from work-appropriate wardrobe essentials to special occasion pieces, all designed with the modern, value-conscious woman in mind.

Our headquarters is in Seattle, US (1977 Owagner Lane, Seattle, US 98109), but we ship globally (excluding some remote areas in Asia) to bring affordable fashion to women worldwide.

Our collections include:

• Outerwear and coats
• Shirts and tops
• Dresses and skirts
• Jeans and pants

All designed with our signature blend of boho-chic and Western-inspired aesthetics.

Each product page includes detailed size charts. We recommend measuring yourself and comparing with our charts for the perfect fit. If you’re between sizes, consider sizing up for a more comfortable fit with our flowy boho styles.

Absolutely! We carefully select quality fabrics that offer both comfort and durability while maintaining our affordable price point. Our materials are chosen for their flattering fits and ability to transition seamlessly from day to night.

We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, worry-free transactions that are as seamless as our day-to-night transition pieces.

Your security is our priority. We use industry-standard encryption for all transactions, and we never store your full payment details on our servers.

We process orders quickly to get your fashion finds to you as soon as possible. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the shipping process.

We offer effortless global delivery to fashion-savvy women worldwide, excluding some remote areas in Asia. During checkout, simply enter your address to confirm we can deliver to your location.

We offer two stylish shipping solutions:

• Standard Shipping ($12.95 flat rate): Fast & reliable delivery via DHL or FedEx in 10-15 days after dispatch, with tracking included.
• Free Shipping: For orders over $50, enjoy budget-friendly delivery via EMS in 15-25 days after dispatch.

All orders are processed within 1-2 business days before shipping.

You’ll receive tracking information via email as soon as your order leaves our Seattle facility. For Standard Shipping via DHL/FedEx, you can track your package directly on their websites. For Free Shipping via EMS, tracking may be limited in some regions.

While we don’t charge additional fees, some countries may assess customs duties or import taxes. These fees are the responsibility of the recipient and are not included in your order total. We recommend checking with your local customs office for potential charges.

We want you to be completely thrilled with your purchase. If you’re not satisfied, we offer a 15-day return policy from the date of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

Simply contact our boutique-style customer service team at [email protected] within 15 days of receiving your order. Include your order number and reason for return, and we’ll guide you through the process with the same care we put into selecting our collections.

Customers are responsible for return shipping costs unless the item arrived damaged or there was an error on our part. We recommend using a trackable shipping method for returns.

Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method. The timing of the refund appearing in your account depends on your financial institution.

Our boutique-style customer service team is happy to help! Email us at [email protected] for any questions about your order, our products, or your shopping experience. We strive to respond within 24 hours during business days.